Refund policy

Refund & Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a refund, the customer MUST return the item back to our warehouse.
Refunds are not issued until the returned item has been received, inspected, and approved by our team.

To be eligible for a return, the item must be in the same condition as received and in its original packaging. Proof of purchase is required.

Refunds will not be issued for items that are not returned.
If a customer refuses delivery, keeps the product, or does not return the product after a return request is approved, the order does not qualify for a refund.

To start a return, you must contact us at ykdistributionco@gmail.com. Items sent back without an approved return request will not be accepted. Customers are responsible for return shipping costs.

Eligibility for Returns

Items must be returned in original condition, with all components included.

Returns must be requested within 30 days of delivery.

Refunds will be issued to your original payment method once your return is received and inspected.

We do our best to ship orders quickly, but occasional carrier delays can happen during busy seasons. Since these delays are outside our control, they may not qualify for an immediate refund — however, we’re always here to help and will work with you to find a fair solution.

How to Start a Return

Email us at ykdistributionco@gmail.com with your order number and reason for return.

Once approved, we’ll send you a return shipping address and instructions.

Once your return is received and approved, we’ll process your refund within 3–5 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Defective Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.